Senior Business Analyst

• Start date: 02/11/2026
• Duration: until 31/12/2027
• Location: Brussels
• Work arrangement: 50% on site and 50% homeworking

Mission context

We are looking for a Business Analyst for the Risk & Credits tribe. This tribe supports the client in its objective to offer all clients digital, transparent, simple, timely, sustainable and compliant lending solutions.

The Risk & Credits activities cover the entire lifecycle of a credit: from the request, through contract finalization and various subsequent adjustments to the credit, up to its full repayment.

In this specific mission, you will support the In Life cluster within the Risk & Credits tribe. The squads in this cluster support lending products, services and applications for all types of customers, from client contracting up to risk management of the portfolio. The squad manages the system of records for credit-related data.

The Risk & Credits tribe is part of the transformation office, which drives the client’s strategic evolution. With a clear mission to guide transformation, the focus is on value creation, operational simplicity and performance optimization, ensuring a seamless experience for both colleagues and customers.

Function description

The Consultant understands, translates and communicates business needs and identifies opportunities for improvement. He/she works closely with stakeholders to understand, set up or design and optimize business solutions. He/she has a firm grasp of business strategy, operational processes, and technology/product knowledge required to develop these solutions.

Key tasks and responsibilities

• Takes care of requirements gathering and analysis. Contributes to studies and analyses (impact, scenario, etc.), using product and application knowledge to help translate business requirements into functional requirements. Has good knowledge of the functionalities of applications serving the processes and products within scope. Technical affinity with COBOL applications, integration with Java applications and process-layer configuration. Is comfortable analysing API-related needs, understanding functional integration flows, and discussing application behaviour with IT stakeholders such as Functional Analysts, developers and architects.
• Has good knowledge of the different stakeholders involved in the credit process, both internal and external, and ensures alignment around progress, timelines and objectives. Is able to validate and challenge new requirements with stakeholders by performing a full impact analysis and linking needs to related costs, in close collaboration with the Process Engineer, Functional Analyst, Developer and IT Architect. Collects and understands stakeholder needs and defines acceptance criteria.
• Has profound knowledge of the Agile Way of Working: the refinement and delivery process, QAP, sprint ceremonies and interactions between different roles. Acts as a key contributor to feature slicing, working closely with a Product Owner, Initiative Owner or Opus Owner to determine the ideal slicing of deliveries.
• Acts as a key contributor in the feature-refinement process by supporting identification of impacts, dependencies and possible risks. Works with Product Owners, Architects, Data Managers and other stakeholders, including Legal, Compliance and Risk, to identify impacts.
• Supports the testing phase through business requirement clarification and leads incident closure in collaboration with Functional Analysts and developers. Is involved in feature testing, supports the setup of feature test plans by determining needs and identifying actors for UAT testing, provides support during functional testing, assists with the organization of User Acceptance Testing (UAT), and attends Business Acceptance Testing and release validations.
• Helps resolve incidents, as functional aspects are often key to understanding and resolving them.

Language requirements

Fluent in English and at least one national language, with a passive understanding of the other national language.

Education

Master’s degree or equivalent experience.

Required experience and knowledge

At least 3 to 5 years of relevant experience.

Technical experience

• Good knowledge of the functionalities of applications serving the processes and products within scope.
• Technical affinity with COBOL applications, Java APIs and process-layer configuration.
• Comfortable analysing API-related needs, understanding functional integration flows, and discussing application behaviour with IT stakeholders such as Functional Analysts, developers and architects.

Business experience

• Experience in the banking industry.
• Experience in the Risk & Credits domain, including end-to-end knowledge of credit products.
• Knowledge and experience with Agile methodology.

Soft skills

• Excellent analytical skills and ability to structure and model.
• Structured, with strong stakeholder-management skills.
• Efficient facilitator and communicator, orally and in writing.
• Ability to convince, influence and negotiate.
• Driven and tenacious in finding creative solutions.
• Customer-oriented and driven to meet expectations.
• Team player.